FAQ

Can I use Grainline without downloading software?

Yes. Grainline is a web app.

What is the first input I should prepare?

Usually the parts list.

Start with a small, clean file before importing a larger project.

Why did my import fail?

Common reasons include:

• Invalid rows
• Board names or codes that do not match your board library
• Thickness mismatches
• Too many rows for your current limit

How to upgrade subscription?

Visit the pricing page to view subscription options and upgrade your plan.

Will future new features be automatically included in free?

Upcoming edge binding will still be included in the free plan. But AI assist will be plus.

Technical issues

If you encounter technical issues, contact support@siluvo.com, or click send feedback in the bottom right of Grainline to let us know about the problem.